This Privacy Policy explains how OCAN Coffee Roaster (“we,” “us,” or “our”), operated by 1001490669 Ontario Inc.(the “Company”), collects, uses, discloses, and protects personal information when you visit our website, contact us, or use our services (the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

A. Information you provide

• Contact details (such as name, email address, phone number)

• Business information (such as company name and shipping/billing details if provided)

• Messages and content you submit through forms, email, or other communications

B. Information collected automatically

• Device and browser information (such as IP address, device type, browser type)

• Usage information (such as pages viewed, links clicked, and time spent on pages)

• Approximate location derived from IP address

C. Cookies and similar technologies
We may use cookies and similar tools to help the website function, improve performance, and understand usage. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

2) How We Use Information

We use information to:

• Provide and operate the website and Services

• Respond to inquiries and customer support requests

• Communicate with you about updates, services, or requests you initiate

• Improve website performance, content, and user experience

• Detect, prevent, and address security issues or misuse

• Comply with legal and regulatory obligations

3) Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by using the unsubscribe link (if provided) or by contacting us.

We do not sell your personal information.

4) How We Share Information

We may share information:

• With service providers who help operate the website and business (for example, website hosting, email services, analytics, and form handling). They are permitted to use personal information only to perform services on our behalf.

• For legal reasons if required by law, court order, or to protect the rights, safety, and security of OCAN Coffee Roaster, our customers, or others.

• In business transfers if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5) Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or needed for legitimate business purposes (such as recordkeeping, dispute resolution, or enforcement).

6) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Your Rights and Choices

Depending on your location, you may have rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

To make a request, contact us using the information below. We may need to verify your identity before processing requests.

8) Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

9) Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

10) International Visitors

If you access the website from outside the country where our systems are located, your information may be processed and stored in jurisdictions with different data protection laws.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

OCAN Coffee Roaster
Operated by: 1001490669 Ontario Inc.
Email: Info@ocanroaster.com
Address: 1666 Baseline Rd. W. , Courtice, Ontario, Canada, L1E2S7